Reputation and Listing Management
Take the “Digital Era” by the Reins
You can only control so much about your business – including how people perceive it. Every now and then, it is inevitable that you are going to have an angry or dissatisfied customer leave you a bad review. How you respond to said review can direct your company down either a path of growth or a path of destruction.
Responding to 5 star reviews is easy. But how do you say the right thing to someone in order to make the situation right? More importantly, how can you stay on top of this while running a business?
Leave it up to us to handle reputation management for you.
Boost Your SEO – Professionally
Our team has the resources to (1) get you showing up on Google and other listing databases around the world and (2) to solicit reviews for you and respond to the ones that you get in a professional manner.
Why is reputation management so important? 90 percent of people go online to read reviews before even considering a new business and 78 percent of consumers trust businesses more when they see a company responding to their reviews!
Check out this blog post for more information and statistics.
Our Process
consultation
Where are we starting, and what are your goals?
First, we will obtain all of the relevant information pertaining to your business, including your location, phone number, etc. We then determine the relevant categories that you will fit under in the listing databases, as well as your target service areas. We want you showing up online in the right places!
Setup
Let's get you online!
During this phase, we will work with you to figure out when you are open and when you are closed. This ensures that everything runs smoothly, especially with a brick and mortar business! Once we have all of the previously listed information, we are able to distribute it throughout the internet for you!
Ongoing Monitorization
Staying relevant over time
This last, ongoing phase is very important. You can’t show up online once and then disappear! Keeping information relevant throughout the years and maintaining your exposure of when you are going to be operational is vital. Let us do it for you and save you some time!